This tech note is designed as a template that you should customize before
distributing to your iPhone users. Any Blue Text within this document is
information for you, the administrator, to read and edit appropriately
before giving this document to your user base.
Configuring the iPhone to send and receive mail
Tap Settings
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Tap Mail, Contacts, Calendars
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Tap Add Account
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Tap Other
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Enter your Name, FirstClass E-mail Address and account Password, then tap
Save
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Select
Incoming Mail Server
The Name, Address, Description and Password fields will already be filled
in from the previous screen.
Host Name:
User Name: Your FirstClass userID
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Scroll down to access the rest of the page
Outgoing Mail Server
Host Name:
User Name: Your FirstClass UserID
Password: Your FirstClass Password
Tap Save
Note for admins: For the user to relay mail through FirstClass they will
need the Allow Mail Relay permission enabled on their account, and
FirstClass Internet Services will need to be accessible on port 25 (SMTP)
or port 587 (SMTP Submission). If you need help configuring SMTP
Submission, please [
fcp://@fc.firstclass.com,%2334537/Support%20Services/Support%20Tech%20Notes/Internet%20Services%20Tech%20Notes/SMTP%20Submission
]click this link
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You will see the following "Cannot Connect" message once or twice. Click
Yes each time.
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If all information has been entered correctly, you will (very briefly) see
IMAP account verified, and your setup is complete! If the device
instead reports an error, you should make sure your phone is currently
able to access a data network, and verify you entered all information
correctly. If you continue to have setup problems, please contact for assistance.
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